Posted on 09/22/2022 at 01:03 PM by Sadye Scott-Hainchek
The Authors Guild is celebrating a significant change in Amazon's ebook return policy.
The group has been pushing back against the retailer's policy of letting users return books within seven days of purchase, no matter how much was read.
By the end of the year, according to the Authors Guild, Amazon will allow for automatic returns only if no more than 10 percent of the book has been marked "read."
Customer service representatives will review return requests for books that don't fall in that category.
Authors and a variety of groups representing them have sought the change, believing that many readers are treating the liberal return policy as a hack to avoid paying for books.
Categories: Behind the scenes