The real art of the deal

You'd better believe that Kristine Kathryn Rusch has been watching the breach-of-contract lawsuit filed by an Australian literary agent against a writer she represented.

Her take on the case? It’s a great example of why you should never negotiate over the phone.

Rusch urges you to take notes, at the very least, or email as a follow-up to confirm what you think was agreed upon.

Check out her best practices for negotiating on her blog, so you can better protect yourself.